FAQ

7 How can I track my parcel?

4 Mar 2021

Go to My Page and input <Tracking Number> to track your parcel.

6 What payment methods do you accept?

2 Mar 2021
Currently we accept payments via Wire Transfers. There are many services such as TransferWise, Skrill, Revolut etc. For the details, please, check our

5 Do you ship internationally and to which countries?

2 Mar 2021
We deliver our products to all countries available for delivery services currently.

4 How long will it normally take for my order to be delivered?

2 Mar 2021
Delivery time depends on shipping country, item availability and other factors. However, customers can expect orders within 7-14 days after the box is shipped and tracking number is received. You can check for updates related to your order through our website.

3 How is my order shipped?

2 Mar 2021
Ordered products are packaged and shipped within 48 hours after the payment has been successfully received and confirmed. If the product is currently unavailable at our warehouse, shipping may be delayed, however, you will be notified by our team.

2 All your products are genuine?

2 Mar 2021
We guarantee the authenticity at 100%! We work only with official manufacturers and all products we offer are sealed and come in their original boxes. They are packed in full compliance with international quality, safety and health standards.

1 What is Maypharm?

2 Mar 2021
Maypharm is an official online store by Korea-based and fully licensed company MayPharm Co., Ltd. We supply certified medical devices and cosmetics to our customers in both EU-based and non-EU- based countries. We do that directly through our online store.